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Fortune 500 Retail Corporation

Achieving supply-chain platform consolidation, aligning multiple teams with a holistic view of business and technology scope.

17 April 24

The Customer

A global retailer

Industry:

  • Retail

Location:

  • United States

Capsifi Products:

  • Business capability maps
  • Value Streams
  • System to application and application to capability heatmaps
  • Application roadmaps

01

Background

A Fortune 100 American multinational retail corporation generating more than $150B in revenue annually. They have been in business for over 40 years and are proud to have more than 190,000 employees driving their business forward.

02

The Task

Align multiple teams with a holistic view of business and technology scope empowering faster processing of architecture decisions.

03

Challenges

A complex platform consolidation initiative requiring executive decisions on the core architecture approach; Multiple workstreams-involving separate architect teams and perspectives on the problem-required reconciliation to progress key planning decisions; Absence of a shared representation of the business scope and technology landscape that could form the basis of recommendations to leadership.

The Outcome

Enterprise Architecture Solution

Industry:

  • Retail

Location:

  • United States

Capsifi Products:

  • Business capability maps
  • Value Streams
  • System to application and application to capability heatmaps
  • Application roadmaps

01

The Solution

A reference architecture was built with Capsifi and used as a key input to workstream reconciliation workshops. Interconnected application and solution portfolios were modelled, with categorizations on the elements allowing the identification of high criticality business areas. The architecture model was refined in real-time during workshops to reflect decisions made. Visualizations of the model were updated dynamically. The model drove the agreement of architecture recommendations.

02

The Outcome

A holistic view of business and technology scope enabling multi-team alignment and the accelerated progressing of architecture decisions. An easily maintainable model of the technology landscape with inherent linkages to business architecture and project portfolio domains.

Winning Features

Why Capsifi was selected

Capability Maps

Develop a consistent, shared view of business capabilities and their inter-dependencies across the operating model.

Heatmaps

Configurable visual cues for tracking diverse, user-defined business assessments at a glance, such as performance, maturity, and risk.

Value Streams

Visually analyze an inside-out perspective on the stages in the flow of business transactions to align resources, skills, technology.

Solutions

Explore our Solutions

Business Architecture

Fast-track business decisions with holistic, interactive insights into the intricate dependencies within your business operating model.

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Customer Experience

Customer-centric innovation to ensure you stay focused on those who allow your business to thrive.

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Enterprise Architecture

Manage, evolve and maintain a modern technology estate, explicitly aligned to business needs.

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Enterprise Governance

Reduce uncertainty and responsibly manage risks through a clear line of sight for enterprise compliance with policies, controls and regulations.

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Portfolio Planning

Build the capacity to transform, with well-grounded investments and continuous monitoring of the impact of change.

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Strategy Execution

Clearly articulate your strategic direction to enable agile decision-making aligned with desired business outcomes.

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Gartner disclaimer:

Gartner, Magic Quadrant for Enterprise Architecture Tools, Akshay Jhawar, Gilbert van der Heiden, Andrew Gianni, Andreas Frangou, 12 December 2022.
GARTNER is a registered trademark and service mark and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.